
Notice of Non-Discrimination
CenterLight Healthcare PACE complies with Federal civil rights laws. CenterLight Healthcare PACE does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (as defined in 45 CFR § 92.101(a)(2)). View our Language Assistance Notice here.
CenterLight Healthcare PACE provides the following:
- Free aids and services to people with disabilities to help you communicate with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Free language services to people whose first language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, call CenterLight Healthcare PACE at 1-833-252-2737, 8 AM-8 PM, Monday-Friday. For TTY/TDD services, call 711.
If you believe that CenterLight Healthcare PACE has not given you these services or treated you differently because of race, color, national origin, age, disability, or sex, you can file a grievance with CenterLight Heathcare PACE’s Appeals and Grievances Department by:
- Mail: CenterLight Healthcare Appeals & Grievances Department,
555 Albany Avenue, Amityville, NY 11701 - Phone: 1-833-252-2737 (for TTY/TDD services, call 711)
- Fax: 315-825-4813
- In person: 555 Albany Avenue, Amityville, NY 11701
- Email: appealsandgrievances@centerlight.org.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by:
- Web: Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
- Mail: U.S. Department of Health and Human Services
200 Independence Avenue SW., Room 509F,
HHH Building, Washington, DC 20201
Complaint forms are available at:
http://www.hhs.gov/ocr/office/file/index.html - Phone: 1-800-368-1019 (TTY/TDD 800-537-7697)
To download translated versions of the Non-Discrimination Notice, please click on the links below.
If you have questions, please call us at 1-833-252-2737, Monday-Friday, 8:00 a.m. - 8:00 p.m. TTY users should call 711. You may also request a callback from one of our representatives by completing the form below:
