For Older Adults, Healthcare Can be Confusing. We Can Help!

< view all blog posts

Navigating the world of healthcare may feel like an overwhelming task. CenterLight’s Program of All-Inclusive Care for the Elderly (PACE) is designed to provide comprehensive, coordinated healthcare, and while PACE offers a lifeline to many older adults, the certification process for Medicare and Medicaid can often be confusing for them.

Ensuring that older adults can access the benefits they need without unnecessary barriers is more than just a matter of paperwork—it's about helping improve lives. CenterLight PACE can help answer questions and offer support to our participants or individuals interested in enrolling.

Understanding PACE

PACE programs provide comprehensive healthcare services to older adults who are eligible for Medicare and/or Medicaid, allowing them to stay in their home and communities for as long as possible. Through PACE, eligible* adults 55+ can receive all the services they need including medical care, rehabilitation services, home care, transportation, and more — all coordinated by a designated CenterLight PACE care team.

For older adults to benefit from this holistic care, they first need to meet specific eligibility requirements, including, but not limited to, proving eligibility for both Medicare and Medicaid.* Medicare and/or Medicaid must be maintained to continue all the CenterLight PACE services.

Securing Medicare and Medicaid

For many PACE participants, the process of securing Medicare and Medicaid can feel overwhelming. It often involves gathering medical records, understanding state-specific rules and submitting forms. If you’re an older adult or a caregiver, this process may be daunting. Many people face challenges in understanding which documents are required, how to complete forms accurately, or where to go for help.

For someone already dealing with health concerns, the last thing they need is added stress. It’s no surprise that so many individuals end up frustrated and confused. There are resources available. And our CenterLight team can help simplify the process.

Simplifying the Process

At CenterLight PACE, we believe that navigating the certification and recertification process should not be an additional burden on older adults or their families. We can help our participants in several ways:

  1. Providing Clear, Step-by-Step Guidance
  2. Assisting with Paperwork
  3. Connecting You to Resources
  4. Answering Your Questions
  5. Reducing Stress
  6. Medicaid Renewal

We’re Here to Help

Healthcare shouldn’t be a confusing maze—especially for older adults who already have so much to manage. At CenterLight PACE, our goal is to simplify the Medicare and Medicaid certification process for our participants. We have partnered with Senior Planning Service to facilitate Medicaid recertifications. They work closely with enrolled participants and their families along with our Social Work teams to ensure annual Medicaid renewal is facilitated timely with no disruption in services. We believe in providing the guidance, support, and resources that seniors need to navigate this crucial step in their healthcare journey. Together, we can make the process easier, allowing older adults to focus on what matters most: their health, independence, and happiness.

If you or a loved one are interested in PACE and struggling with Medicare and Medicaid certification, reach out to us today. We’re here to help!

CenterLight Healthcare PACE is committed to providing accurate health-related information to help individuals live well, stay healthy and make well-informed healthcare decisions. Information in this material is strictly educational. We recommend that users consult with their medical provider regarding their care.


This blog post is a collective effort of the Social Work Department at CenterLight Healthcare PACE.


*See our Care Services page for a full list of eligibility requirements.

H3329 EntitlementsBlog 02202025
Updated January 6, 2024

CenterLight Healthcare has an approved PACE contract with the Centers for Medicare and Medicaid Services (CMS) and NY State Department of Health (NYSDOH). Enrollment in CenterLight Healthcare PACE depends on renewal of its contract with CMS and NYSDOH. Participants may be fully and personally liable for the cost of unauthorized or out-of-PACE program agreement services. Upon enrollment, the PACE program will be the participant’s sole service provider. Participants will have access to all services needed as identified by the Interdisciplinary Team, but not to a specific provider of these services. Please contact us for more information.

H3329 CLPACEWebsite Approved 10222024

Last Updated on April 14, 2025