Bridging Worlds through Language at CenterLight’s Day Health Center

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At CenterLight Healthcare PACE, our participants come from diverse cultures and speak different languages. Across our service area, our participants speak over 25+ different languages and dialects. More than half of them speak Chinese, Bengali, and Spanish. To ensure every participant feels supported, our staff members reflect the cultures of those we serve.

We have access to interpreters who can help facilitate effective communication. We also offer materials and resources in the primary languages most often spoken by our participants. Our Day Health Center (DHC) becomes a friendly, welcoming place where our participants' unique worlds collide. They get to socialize and connect with one another, making it the perfect place to learn a new language!

Learning a new language opens doors to social interaction and is also a way to keep the mind engaged, which helps maintain cognitive health in older adults.

English as a Second Language (ESL) Classes at the Day Health Center

At CenterLight PACE, ESL classes are offered at our Westchester, Rockaway, and Flushing PACE centers, as well as our Jamaica South Asian Cultural Alternative Care Setting.

Lessons are taught by an ESL teacher or a Therapeutic Recreation Specialist (TRS). These classes meet up to four times a month and are open to any participant who wants to learn or strengthen their English. The lessons consist of first learning common phrases the participants regularly use at home, during social interactions, or any phrases they would use when coming to the site. Once these phrases are learned, the participants will play personalized and fun games/activities such as role-playing, multilingual Bingo, and Pictionary to review what they learned. The lessons also encompass language and phrases the participants may encounter during their medical visits.

Building Confidence

At CenterLight Healthcare PACE, our staff mirrors the cultural makeup of those we serve. We are able to communicate with participants in their own language. But we have seen that learning common phrases in English to use for medical care makes participants feel more comfortable communicating their needs to other providers, specialists, and medical professionals, such as when they have outside appointments. It also gives them the confidence to speak with individuals they may encounter in the community.

Making New Friends

TRS also notice that participants who have taken the language classes are more likely to come out of their comfort zone and interact with their peers and staff who may not speak their language. At the CenterLight PACE Westchester site, for example, our Chinese participants are learning Spanish while our Spanish participants are in turn learning Chinese and both Chinese and Spanish participants are learning English.

In addition to the social aspects, the development of language is another way for our participants to maintain cognitive health. It allows the participants to make new friends and avoid social isolation. Participants who wouldn't have met otherwise now get to learn about each other's cultures and embrace diversity. Even those whose primary language is English have grown an interest in learning a new language to communicate better with their non-English speaking friends. It's all about bringing participants together and making them feel excited to be part of a community. Besides, learning a new language here at CenterLight PACE is never too late!


H3329 LanguagesBlog Approved MMDDYYYY
Updated November 19, 2024

CenterLight Healthcare has an approved PACE contract with the Centers for Medicare and Medicaid Services (CMS) and NY State Department of Health (NYSDOH). Enrollment in CenterLight Healthcare PACE depends on renewal of its contract with CMS and NYSDOH. Participants may be fully and personally liable for the cost of unauthorized or out-of-PACE program agreement services. Upon enrollment, the PACE program will be the participant’s sole service provider. Participants will have access to all services needed as identified by the Interdisciplinary Team, but not to a specific provider of these services. Please contact us for more information.

H3329 CLPACEWebsite Approved 10222024

Last Updated on November 22, 2024