How CenterLight PACE Supported Diosmary’s Family Through Palliative Care

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Diosmary cared for her aging parents, who were both participants of CenterLight Healthcare Program of All-Inclusive Care for the Elderly (PACE). Her mother passed away in 2014, and her father passed away in October 2025. Before her father's passing, he enrolled in the Palliative Care program due to illness. Diosmary shared how the CenterLight PACE Palliative Care team's support helped her navigate the challenges of caring for her father.

CenterLight fue una mano perfecta. Estos centros son muy importantes para poder cuidar tus familias.

Palliative Care, and the medical specialty of Palliative Care Medicine, provides relief from the symptoms and stress of a serious illness. The goal is to improve the quality of life for the participant and their family.

Diosmary's father enrolled in Palliative Care in 2024. She expressed that a significant aspect of her experience was the reassurance of not being alone.

Me ayudaron emocionalmente, me ayudaron con equipos y me ayudaron con todo lo que necesitaba en la casa. Se comunicaban con los médicos que yo no podía hacerlo fácil.

The Palliative Care team consists of doctors, nurses, and social workers who work together to provide an extra layer of support. She highlighted Nicole Pena, the social worker on the Palliative Care Team, who was her primary contact.

Nicole, yo siempre le llamaba. Siempre que yo le llamaba, me respondía y me ayudaba.

Diosmary emphasized the importance of easy communication with the care team, noting that it was essential to her experience. She also highlighted Weiyi Pan, a Palliative Care nurse,

and the support she gave. The discussions regarding her father's concerns and treatment options allowed Diosmary to feel more involved and informed throughout the caregiving process.

Cuando necesitaba la enfermera, ella hacía lo que fuera para llegar a mi casa. Hablar conmigo y a explicarme. Y me lo hizo bien… Me enseñó bien cómo usar los medicamentos, cómo usar el oxígeno, cómo usar todo eso. Pero no fue fácil.

This compassionate care not only supported her father's needs but also comforted Diosmary as she navigated her own emotions and responsibilities.

Primero, gracias a Dios; después, gracias a todas las ayudas que he podido tener.

Diosmary's experience is a powerful testament to the benefits of Palliative Care. It reinforces the importance of ensuring that families receive compassionate support as they care for their loved ones during serious illnesses. If you or someone you know may benefit from Palliative Care, please speak to your primary care physician, nurse, or social worker. If you have questions, please call us at 1-833-CL-CARES (TTY 711), 8 AM-8 PM, Monday-Friday.

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Last Updated January 6, 2025

CenterLight Healthcare has an approved PACE contract with the Centers for Medicare and Medicaid Services (CMS) and NY State Department of Health (NYSDOH). Enrollment in CenterLight Healthcare PACE depends on renewal of its contract with CMS and NYSDOH. Participants may be fully and personally liable for the cost of unauthorized or out-of-PACE program agreement services. Upon enrollment, the PACE program will be the participant’s sole service provider. Participants will have access to all services needed as identified by the Interdisciplinary Team, but not to a specific provider of these services. Please contact us for more information.

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Last Updated on January 16, 2026