Aviso de no discriminación
CenterLight Healthcare PACE complies with Federal civil rights laws. CenterLight Healthcare PACE does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (as defined in 45 CFR § 92.101(a)(2)). View our Language Assistance Notice here.
CenterLight Healthcare PACE provides the following:
- Free aids and services to people with disabilities to help you communicate with us, such as:
- Intérpretes de lengua de signos cualificados
- Información escrita en otros formatos (letra grande, audio, formatos electrónicos accesibles, otros formatos)
- Free language services to people whose first language is not English, such as:
- Intérpretes cualificados
- Información escrita en otras lenguas
If you need these services, call CenterLight Healthcare PACE at 1-833-252-2737, 8 AM-8 PM, Monday-Friday. For TTY/TDD services, call 711.
If you believe that CenterLight Healthcare PACE has not given you these services or treated you differently because of race, color, national origin, age, disability, or sex, you can file a grievance with CenterLight Heathcare PACE’s Appeals and Grievances Department by:
- Mail: CenterLight Healthcare Appeals & Grievances Department,
555 Albany Avenue, Amityville, NY 11701 - Phone: 1-833-252-2737 (for TTY/TDD services, call 711)
- Fax: 315-825-4813
- In person: 555 Albany Avenue, Amityville, NY 11701
- Email: appealsandgrievances@centerlight.org.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by:
- Web: Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
- Mail: U.S. Department of Health and Human Services
200 Independence Avenue SW., Room 509F,
HHH Building, Washington, DC 20201
Complaint forms are available at:
http://www.hhs.gov/ocr/office/file/index.html - Phone: 1-800-368-1019 (TTY/TDD 800-537-7697)
Para descargar versiones traducidas del Aviso de no discriminación, haga clic en los enlaces siguientes.
Si tiene alguna pregunta, llámenos al 1-833-252-2737, de lunes a viernes, de 8.00 a 20.00 h. Los usuarios de TTY deben llamar al 711. También puede solicitar que uno de nuestros representantes le devuelva la llamada rellenando el siguiente formulario:
